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Showing posts with label RV repairs and overcharges. Show all posts
Showing posts with label RV repairs and overcharges. Show all posts

Sunday, August 21, 2011

Return to PA and estate tasks

So here we are and all is relatively well.  Our stop in Decatur Indiana accomplished the installation of the new awning replacing that destroyed  in July in the storm here.  However Jerry says we will be unlikely to do further business with Sullivan RV in Decatur.  Their rates are the same as the factory $90 per hour and they did  the work needed however  this was an insurance claim, to which they really racked up the ancillary charges.  We had a $500 deductible but when we reviewed the full list of charges, Jerry was  not amused. There was a disposal fee of $8 and he has the old awning at home, they took a break dragging out the installation time that morning although they were not busy.  Because he knows this business he said it was a 20 minute maximum job and they charged for  1.5 hours, running up the tab.  Our GMAC insurance approved the charges, but Jerry is disgusted.  Honesty and fairness were his keys to success in the auto repair business all those years.  He heard horror stories from customer and now when he experiences these he finds it most annoying.  So he has asked me to write something to our Good Sam RV Lifestyle website to let others know to beware.  Further he claims he would not recommend them to anyone else in our RV circle.

Things can always be worse, this I know.  We met a man in Decatur at the Fleetwood lot where we  stayed overnight. Although his coach and vehicle were registered in Texas, he is a wanna be to leave CA but while he has a business to sell there he is.  He and wife had attended the Family Motor Coach Rally in Madison, WI and while journeying thru  Chicago he went through an underpass that was not tall enough to accomodate his Revolution coach and he suffered the unpleasant experience of shearing off the roof mounted air conditioner and generator.  Fortunately he did not damage the roof.    The facotory could not fit him in for 2 weeks so he was on his way to Ohio where the repair could be done, an insurance claim  to the tune of $7000 to $10,000.   He said he was watching his GPS, but too late and it happened.   This is why we are so very very careful on the routes we take with this Excursion.  And Jerry is very hesitant on some country back roads if there is a bridge underpass.   

But on to PA and here we are once again.  Somehow the hoopla to returning "home" has diminished.  It's like here I am again and I do enjoy  my friends but there is work to be done. Much of this work is phone calls trying to arrange services and this is not an easy task.   The estate sale accomplished the clearing of  Uncle's house, but we made no profit.  I am disappointed in how Sandy  the estate sale contractor did this sale, I realize now she is inexperienced with man cave items and tools and while the local economy is not the best, I just  believe it could have been better promoted.  We were disappointed with reports from the neighbors about the conduct of the sale, the low level of attention paid to customers and the lack of advertising.  I had discussed with her when we were here in July that I disagreed with her  decision to hold the estate sale at Uncle's home on Thursday and Friday with only 1/2 day Saturday, also the reduction of eveything to 1/2 price on Saturday.  When I contracted with her in 2009 for the sale at aunt's she was open on Sunday.  It seems she has decided to do less, her fee is 30% of the proceeds + expenses which is handsome for her and a minimum of $799.  In addition I or seller  pay all haul away costs.  Well she  did call me in MN to let me know that the furniture had not sold.  Instead of leaving it, I elected to allow the vultures to clear out whatever was not sold.  I know now that I should have told her to bid the job, again my trust was misplaced.  It seems that when I trust these people they do not merit that trust.  Oh well, the house is cleared.  The neighbor told me that they left the front door open all night one evening while they were clearing the place.  That  upset me too.  But I must put this all behind me, the home is cleared.

Nephew who has a landscaping and lawn service did not perform tasks expected either.  None of the shrubs or hedges were trimmed and his workers are doing a shoddy job on the lawn.  I called him and he assured me he would send someone out last week or the next.  Well, I must find someone else to do the work to keep the outside looking decent.  I would really appreciate someone saying they are just oo busy to do the job and be done with it, instead of being  well,  less than half assed.

I have been arranging the  inspections and paying the fees,  for the plumbing dye test and for the local city inspector to come in and perform the occupancy standard analysis.  Of the $300 profit  on the estate sale, $100 went for city fees and $175 to the plumber for his testing (compare that to $50 that I paid in 2009 at my aunt's)   $225 at Lowes for repairs Jerry can do to pass the inspections, smoke alarms, cement for the drains that go into old septics, on and on.  No profit on the entire houseful.  Well, it is done and it is what it is.  I could  not endure anymore than I had in July when we were cleaning out. 

My realtor has featured the home as the spotlight home on their website.  http://www.howardhanna.com/property/property.asp  Two other homes in this beautiful quiet  neighborhood have sold in the past weeks. We are hopeful, but the market here has tanked, thanks to all those who voted for and elected the Obysmal one as president, the effects of the slump are being felt.  The real estate here was never inflated as in CA where it had to level off, but now, it has become ridiculous. 

I don't think that anyone who has not gone through settling an estate, especially long distance has any concept of what happens, of the excruciating frustration.  Such is the life of an heiress here in Western PA.